Privacy Policy
Last Updated:** August 30, 2024
Blockchain Exchange ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, in compliance with the General Data Protection Regulation (GDPR) and other applicable EU laws.
### 1. **Data Controller**
1.1 Blockchain Exchange is the data controller responsible for your personal data collected through our platform. You can contact us at [contact email] for any queries related to data protection.
### 2. **Information We Collect**
2.1 **Personal Data**: When you register on our platform, we may collect the following personal data:
- Full name
- Date of birth
- Contact information (email address, phone number)
- Government-issued identification (e.g., passport, national ID)
- Financial information (bank account details, payment information)
- Transaction history on the platform
2.2 **Technical Data**: We may collect data related to your use of the platform, including:
- IP address
- Browser type and version
- Operating system
- Device information
- Log files and usage data
2.3 **Sensitive Data**: We generally do not collect sensitive data (e.g., health information, religious beliefs). If we ever need to collect such data, we will obtain your explicit consent and explain why it is necessary.
### 3. **How We Use Your Data**
3.1 We use your personal data for the following purposes:
- **Account Registration and Management**: To create and manage your account on the platform.
- **Compliance with Legal Obligations**: To comply with EU laws and regulations, including AML and KYC requirements.
- **Transaction Processing**: To facilitate and record your transactions on the platform.
- **Customer Support**: To respond to your inquiries and provide assistance.
- **Security**: To protect the security and integrity of our platform, including fraud prevention and detection.
- **Marketing Communications**: To send you promotional materials, with your consent, which you can opt out of at any time.
### 4. **Legal Basis for Processing**
4.1 We process your personal data based on the following legal grounds:
- **Contractual Necessity**: Processing necessary to perform our contract with you.
- **Legal Obligation**: Compliance with legal obligations under EU laws.
- **Legitimate Interests**: Processing for our legitimate interests, such as improving our services, provided these do not override your rights.
- **Consent**: Where we have obtained your consent for specific purposes, such as marketing.
### 5. **Data Sharing and Disclosure**
5.1 We do not sell or rent your personal data to third parties. However, we may share your data with:
- **Service Providers**: Third-party vendors who assist in platform operations, such as payment processors, IT service providers, and compliance partners. These parties are contractually bound to protect your data.
- **Regulatory Authorities**: Government agencies or law enforcement, when required by law or to comply with legal processes.
- **Business Transfers**: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the new entity.
### 6. **International Data Transfers**
6.1 If we transfer your personal data outside the European Economic Area (EEA), we will ensure that it is protected by appropriate safeguards, such as the use of Standard Contractual Clauses or an adequacy decision by the European Commission.
### 7. **Data Retention**
7.1 We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations, resolution of disputes, and enforcement of our agreements.
7.2 When your data is no longer needed, we will securely delete or anonymize it.
### 8. **Your Rights**
8.1 Under the GDPR, you have the following rights regarding your personal data:
- **Right to Access**: You can request access to your personal data and obtain a copy.
- **Right to Rectification**: You can request correction of inaccurate or incomplete data.
- **Right to Erasure**: You can request the deletion of your data, subject to certain conditions.
- **Right to Restrict Processing**: You can request that we limit the processing of your data in certain circumstances.
- **Right to Data Portability**: You can request to receive your data in a structured, commonly used format and have it transferred to another controller.
- **Right to Object**: You can object to the processing of your data for direct marketing or based on our legitimate interests.
- **Right to Withdraw Consent**: If we process your data based on consent, you can withdraw it at any time.
- **Right to Lodge a Complaint**: You have the right to file a complaint with your local data protection authority.
### 9. **Security Measures**
9.1 We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security audits.
### 10. **Cookies and Tracking Technologies**
10.1 Our platform uses cookies and similar technologies to enhance your experience, analyze platform usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.
### 11. **Children’s Privacy**
11.1 Our platform is not intended for use by individuals under 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.
### 12. **Changes to This Privacy Policy**
12.1 We may update this Privacy Policy to reflect changes in our practices, legal requirements, or platform features. We will notify you of any material changes and provide the opportunity to review the revised policy.
### 13. **Contact Us**
13.1 If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at support@blockchain-exchange.pro.
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**By using Blockchain Exchange, you acknowledge that you have read, understood, and agreed to this Privacy Policy.**